Q&A Forum Issues - Lost username/password - No activation

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ScuL
Founder
Posts: 5840
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand
New Zealand

29 Dec 2013 17:37

Q) My forum account is inactive - when will it be activated?

Your forum account can be activated by using the link in the activation e-mail.
You should receive your e-mail INSTANTLY after registering (within no more than 1 minute).

Q) I have not received an activation e-mail within 1 hour or longer

Please check your mailbox thoroughly (ESPECIALLY the SPAM / JUNK folder).
For some users (many reported from Germany, more specifically GMX.de, it seems that the activation mails are getting blocked by their anti-spam system). In this case use the HELP-SYSTEM

Q) What happens if I don't activate?

You cannot use the forums. All inactive accounts are automatically activated within 7 days.
Alternatively send us an e-mail at info [@] promods.net to manually activate your account.

Q) I don't remember my username - what can I do?
Use the HELP-SYSTEM.

Q) I don't remember my password - what can I do?
Use the HELP-SYSTEM.
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