[Central] Paid download questions

Ask questions about the ETS2 mods here. If useful they will be added to the Q&A / Development updates.
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Please do not post any crashes, malfunctions or other issues with the mod in this forum. If you have any issues with the mod, please post them here. This forum is only for questions/feedback towards the team, not for solving crashes.
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groovyKimo
Posts: 2
Joined: 02 Sep 2017 15:19
Location: Basel

01 Dec 2018 15:44

Ah ok, thanks.

Was funny: The file was not recognized in the Mod manager the first hand (tripple checked). I could not open it so I thougt it was corrupt. The same for a second download.

So I wrote the post here. After that I saw that the mod was seen in the Mod manager.

So all is good. :)
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History teaches men that he cannot be teached.

Sand0rnl
Posts: 2
Joined: 15 May 2018 20:15

02 Dec 2018 15:54

I have paid, 2 times now for the newest version. The trailer pack is no problem. I download it with in a few seconds, but the Promods file of 1,7 gig is only being downloaded with about 140 kbps.
I took so long it failed. and then my download link expired. I have now paid for the second time for this file but still the speed is verry verry slow at about 140 kbps.
I have always paid for my donwloads an never had an problem like this, this is the first time only with this file.
And no its not my connection. When i do a speed test, its about 5 to 6 MB per second, and also, like i said the trailer addon was done witihin a few seconds. eventough its just a smal file but with only a few Kb of download that should have taken way longer than it did. Maybe you need to check with Payloadz if everything is ok.

Sander

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McGistics
Posts: 80
Joined: 21 Jan 2018 18:41
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Location: Newcastle Under Lyme
Contact:

02 Dec 2018 21:15

Get a better internet connect amd provider. 5 to 6 MB is slow. I have always paid and never had problems and always follow the instructions. If your only have 5 to 6 MB the your download should take 10 minutes and should not time out. I have internet speed of 110 Mbps with 6mbps upload and Promods take about 60 to 80 second to download. Contact the Admin team and they should be able to help you if you have really paid they can check there system against your Paypal email address.

Sand0rnl
Posts: 2
Joined: 15 May 2018 20:15

03 Dec 2018 00:17

McGistics wrote:
02 Dec 2018 21:15
Get a better internet connect amd provider. 5 to 6 MB is slow.
Well Im sorry, im not an data specialist, but correct me if im wrong: Im complaining about the download speed the site gives me, which was around 140 kbps, in my book thats a hell lot less than 5 to 6 Mbps, which for me happens to be fast enough. And the trailer pack had a lot faster download speed. I recently downgraded from 30Mbps to 6 cause you dont need that speed. Most of the internet doesnt provide a faster upload so all that extra speed/money is wasted anyway. and i dont care taking a bit longer to download stuff, i took that in considration before i downgraded. But thats my humble opnion. Anyways, the file finally downloaded and i installed it. Great job on the Promods team for this awesome mod once again. Cheers.

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ScuL
Founder
Posts: 10555
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

03 Dec 2018 03:32

Well let's state first of all that 140kbps is abnormal and below the normal performance.

The speed you can obtain depends on the connectivity between your PC (via your ISP) and Amazon S3.
There could be factors that could temporarily disrupt that connection because of gateway issues, time-outs, or other latency problems.

Generally speaking the download should run at least at 1MB/s, but depending on the maximum capacity of your connection and ISP you could get up to 10MB/s or even beyond that.

If the download failed and you require assistance then please send us an e-mail and we can review payment and send a new link.
I am Image Dutch living in Image New Zealand and I speak Image EN Image DE Image SE Image FR
Image

eddiestobart1
Posts: 3
Joined: 04 Feb 2017 18:54
Donation rank:

11 Dec 2018 23:11

has pro mod come out with another update recently ? i recently downloaded the latest update but wondering if any more updates have come out

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bmwGTR
Moderator
Posts: 3797
Joined: 10 Jul 2016 11:52
Location: Riegersburg resp. Graz

12 Dec 2018 08:26

Hi,
no - the latest update is 2.32 (for 1.33).

Best regards
bmwGTR
ETS2: ProMods + RusMap + The Great Steppe
ATS: ProMods + Grand Canyon + Reforma


ProMods Moderator since April 2018

wifon
Posts: 8
Joined: 28 Jul 2018 14:22

26 Dec 2018 16:31

Is there a way to pay for a paid download with actual paypal money?

Even if I would like to provide them my credit card data, I only have a debit ones. I could get a virtual credit VISA but it will take me a few days. Partial download going on so far...

Shiva
Posts: 3371
Joined: 21 May 2015 01:09

26 Dec 2018 21:10

wifon, I use to bank transfer cash to paypal. Before that, I used my Debit card to transfer to my paypal.
What Options you have, where you live, I do not know.
Youtube video of a Semi Truck in Monaco 2011. Route driven. Possible modern ETS2 routes 1 and 2 and their combinations.
ProMods v2.33 and RusMap v1.8.1 load order for ETS2 1.34

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ScuL
Founder
Posts: 10555
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

26 Dec 2018 23:13

wifon wrote:
26 Dec 2018 16:31
Is there a way to pay for a paid download with actual paypal money?
Yes you can already do this. If you have a PayPal account that is charged by Bank Transfer or otherwise, you can use it to pay for the Payloadz link.
I am Image Dutch living in Image New Zealand and I speak Image EN Image DE Image SE Image FR
Image



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