[Central] Paid download questions

Ask questions about the ETS2 mods here. If useful they will be added to the Q&A / Development updates.
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Please do not post any crashes, malfunctions or other issues with the mod in this forum. If you have any issues with the mod, please post them here. This forum is only for questions/feedback towards the team, not for solving crashes.
Steven1985
Posts: 3
Joined: 15 Jan 2018 17:24
Donation rank:

29 Aug 2018 18:24

that was my first idea too but still sayd v 2,27 but i have in my paypal account my 2 payments to promods for the 2.30

iMadMatt
Posts: 13
Joined: 09 Aug 2013 10:52
Donation rank:

29 Aug 2018 18:56

bmwGTR wrote:
29 Aug 2018 18:15
Hi,

just wait a bit - currently many people are downloading, so it takes a bit to get the link.

Best regards,
bmwGTR
Ok Will do. Been Nearly 3hrs Now

Kjskbe
Posts: 3
Joined: 20 Aug 2014 19:19

29 Aug 2018 19:46

Volleybal4life wrote:
29 Aug 2018 17:59
help.php?mode=nodllink
This only shows 3 old ones, still haven't received anything here.

I'm trying to download it the slow way but it says connection limit exceeded even though I'm not downloading anything. I guess I'll try again tomorrow or later when there are less people trying to download it.

hennetdi32
Posts: 3
Joined: 28 Mar 2017 17:48

29 Aug 2018 20:28

That did not run. The link said that it isn't paid or ready to download. Only older Versions. Thats crap. So i must make a refund at paypal. Payloadz don't try to help me :-p

Shiva
Posts: 3381
Joined: 21 May 2015 01:09

30 Aug 2018 00:57

A question:
Those who use the paid download.
Is it only me that gets a download link after payment page, without any need to check the email?
Youtube video of a Semi Truck in Monaco 2011. Route driven. Possible modern ETS2 routes 1 and 2 and their combinations.
ProMods v2.33 and RusMap v1.8.1 load order for ETS2 1.34

User avatar
ScuL
Founder
Posts: 10585
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

30 Aug 2018 01:08

Hi all.. sorry that you have been having problems, most likely this happens because the servers are really busy.
casccmc wrote:
29 Aug 2018 16:24
Hi - I paid via paypal around 40 mins ago but still did not receive the email containing the link in my mailbox. The paypal invoice is received through email though. Wonder how long the turnaround should be given the server traffic at this time?
adamski210886 wrote:
29 Aug 2018 17:34
Hi, I'm having the same issue. Its 1hr 30 mins since I purchased 2.30. I have a receipt and invoice number and have contacted payloadz. The invoice ID from PayPal is not recognised by Payloadz and only shows previous orders. Hopefully link will arrive soon.
DanielRogers wrote:
29 Aug 2018 17:38
I'm also having issues receiving a download link.

After filing a ticket at Payloadz, they have referred me back to you! I've never had this issue with purchasing your maps before.
The only link that appears is 2.27, but that is from June. I'm cautious to pay for it again in case I don't get the link twice.
Kjskbe wrote:
29 Aug 2018 17:44
Same issue here. I paid almost 2 hours ago and only received the paypal receipt, the order doesn't show up anywhere.
KATSELIS wrote:
29 Aug 2018 18:18
Goodevening i pay for the download link and there is no link in my email adress (we are talking about 2 hours)

Thanks in advance
Steven1985 wrote:
29 Aug 2018 18:19
I pay 2 times for a fast download for V2.30 and still get no link...............
hennetdi32 wrote:
29 Aug 2018 20:28
That did not run. The link said that it isn't paid or ready to download. Only older Versions. Thats crap. So i must make a refund at paypal. Payloadz don't try to help me :-p
If any of you still have problems please contact me at info @ promods.net and include your PayPal receipt number and e-mail details

Thanks
I am Image Dutch living in Image New Zealand and I speak Image EN Image DE Image SE Image FR
Image

User avatar
ScuL
Founder
Posts: 10585
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

30 Aug 2018 01:09

Shiva wrote:
30 Aug 2018 00:57
A question:
Those who use the paid download.
Is it only me that gets a download link after payment page, without any need to check the email?
That is indeed how it is supposed to work. E-mail is the backup option.
I am Image Dutch living in Image New Zealand and I speak Image EN Image DE Image SE Image FR
Image

adamski210886
Posts: 15
Joined: 01 Feb 2015 14:21
Donation rank:

30 Aug 2018 01:16

I waited for a while and then just downloaded the free version as it turned out quicker haha. My payment went through and I still got the new PM map so all is well.

Shiva
Posts: 3381
Joined: 21 May 2015 01:09

30 Aug 2018 01:23

ScuL, cheers for the answer.
And thank you to you all in the ProMods team.
Youtube video of a Semi Truck in Monaco 2011. Route driven. Possible modern ETS2 routes 1 and 2 and their combinations.
ProMods v2.33 and RusMap v1.8.1 load order for ETS2 1.34

Kjskbe
Posts: 3
Joined: 20 Aug 2014 19:19

30 Aug 2018 02:02

ScuL wrote:
30 Aug 2018 01:09
That is indeed how it is supposed to work. E-mail is the backup option.
The page where the link usually shows up loaded for a while then said they're processing the order and to contact the seller if no email shows up in the next 30 minutes.
I only received the paypal receipt after that so not sure where it went wrong.

I have downloaded the free version by now so it's fine anyway, hopefully it works next time.



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