[Central] Free download questions

Ask questions about the mod here. If useful they will be added to the Q&A / Development updates.
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Please do not post any crashes, malfunctions or other issues with the mod in this forum. If you have any issues with the mod, please post them here. This forum is only for questions/feedback towards the team, not for solving crashes.
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michaelmurfy
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05 Dec 2017 19:52

b0r1s wrote:
05 Dec 2017 19:10
C'mon guys, this blocking method is not funny. I have been working whole day and cant wait to come home to download new map and play it. Now after downloading first part I have been blocked for a few hours. A few Hours? And I always donate to you guys after every release because you do a great work with your map. But this is something that you do not need, neither do I. Thanks anyway...
As always the logs don't lie. I can see you're attempting to download multiple files from what appears to be a download accelerator at once and have been redirected to limit.html multiple times also. Please read the message saying "2 concurrent download at once" - whatever you're using or doing is sending a metric crap tonne of requests to our servers hence why it blocked you.

Give it a break for a hour, be patient and take it easy or pay for the download if you want it quickly. As you can see the servers are under a little bit of load so your patience and cooperation is appreciated.
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loopback
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05 Dec 2017 20:12

Hi, check my logs than. Part one downloaded. Finished. Started part two. Says connection limit exceeded bla bla bla and that I'll be blocked if I try any further attempt... Using Firefox.

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michaelmurfy
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05 Dec 2017 20:25

loopback wrote:
05 Dec 2017 20:12
Hi, check my logs than. Part one downloaded. Finished. Started part two. Says connection limit exceeded bla bla bla and that I'll be blocked if I try any further attempt... Using Firefox.
This isn't a log checking service but can confirm you had multiple connections. Sometimes it may take a moment for your last connection to fully terminate before you're allowed another download slot. Like I always say, be patient please if you're using the free download service.
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loopback
Posts: 3
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05 Dec 2017 20:32

michaelmurfy wrote:
05 Dec 2017 20:25
loopback wrote:
05 Dec 2017 20:12
Hi, check my logs than. Part one downloaded. Finished. Started part two. Says connection limit exceeded bla bla bla and that I'll be blocked if I try any further attempt... Using Firefox.
This isn't a log checking service but can confirm you had multiple connections. Sometimes it may take a moment for your last connection to fully terminate before you're allowed another download slot. Like I always say, be patient please if you're using the free download service.
Hi, than something is wrong either with log reporting or a service itself, as from description it should allow two downloads, i started one, and couldn't even start second. after one was already finished. Sorry, but something is not working correctly here. I think I will end up like last time with premium download. I didn't have multiple connections. It was one after another. That's a huge difference. Please recheck if everything is working at your end correctly as it seems I'm not the only one.

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Vøytek
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05 Dec 2017 20:41

Sorry guys, but it's hard to believe in this kind of reports. If thousands of users can download without problems and maybe 5-10 people have problems, then you can't blame the servers, only yourselves. I downloaded for free yesterday without any issues, so don't tell me I was just lucky, it was the same with 2.20 for me ;)
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b0r1s
Posts: 139
Joined: 14 Dec 2013 22:02

05 Dec 2017 21:11

Yep, I used download manager for first download, I didnt open new download until the last one wasnt finished just because of this issues. When I attempt to download second file I got a message about blocking. I understand that servers are overloaded, I understand that this is free download so that I need to wait. But waiting for an hour or more? Maybe my browser did send multiple request or something gone wrong. I understand that too, so I disabled download manager just to download this map. And btw, I use adblocking addon on firefox because I really really hate adds. Thanks anyway and sorry to interrupt you.
ETS 2 1.31.2.2 All DLC + ProMods v2.30 + RusMap v1.8.1

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michaelmurfy
Posts: 214
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06 Dec 2017 04:52

b0r1s wrote:
05 Dec 2017 21:11
Yep, I used download manager for first download, I didnt open new download until the last one wasnt finished just because of this issues. When I attempt to download second file I got a message about blocking. I understand that servers are overloaded, I understand that this is free download so that I need to wait. But waiting for an hour or more? Maybe my browser did send multiple request or something gone wrong. I understand that too, so I disabled download manager just to download this map. And btw, I use adblocking addon on firefox because I really really hate adds. Thanks anyway and sorry to interrupt you.
As I've said multiple times do not use download managers as they put unnecessary load on our servers. This is why you were blocked. The download manager will attempt to use as many connections as possible. I never said 2 files at once, I have always said 2 download threads at 200kb/s each (max of 400kb/s per user at any given time) - you could either use this to download 2 files at 200kb/s each using one connection each, or 1 file at 400kb/s and risk getting your IP blocked because you'll be using a download manager then. The download manager will always seek more connections, our servers deny this and if it is attempted too many times then boom, you're blocked.

So again. Don't use download managers on the free download. If you do, you honestly deserve to be blocked as they put so much strain on servers in general.
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b0r1s
Posts: 139
Joined: 14 Dec 2013 22:02

06 Dec 2017 07:35

thanks, I undestand now what you talking about. and yes, I set my download manager to have maybe 5 or 10 connections on server. Again, sorry to bother you. I am downloading right now using browser one at time parts and it is great.
ETS 2 1.31.2.2 All DLC + ProMods v2.30 + RusMap v1.8.1

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michaelmurfy
Posts: 214
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06 Dec 2017 12:03

b0r1s wrote:
06 Dec 2017 07:35
thanks, I undestand now what you talking about. and yes, I set my download manager to have maybe 5 or 10 connections on server. Again, sorry to bother you. I am downloading right now using browser one at time parts and it is great.
No problems. It is more people don't understand what download accelerators do in general to servers and if we allowed them then you simply wouldn't even be able to start the download as the servers connections would be totally saturated by other people. We don't want that, we'd like people to have a fair chance of grabbing the download. Afraid it does cost quite a bit of money and time to have such a system in place hence the limitations. Else, hopefully you grabbed the mod successfully and are enjoying it :)
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Inthernet
Posts: 18
Joined: 28 Nov 2013 11:10

06 Dec 2017 13:36

Hi guys, I'm confused. I've tried using the latest non-beta of 7zip to no avail. Is this a case of trying my luck with a re-download?




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