[Central] Paid download questions

Ask questions about the mod here. If useful they will be added to the Q&A / Development updates.
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Trucker2223
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30 Nov 2018 09:10

no, you've to pay everytime if you want the fast Speed. You pay for the bandwith, not the Mod. The bandwith is used after the download, so for any new one, you've to pay again, or use the slow download Option.
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Vøytek
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30 Nov 2018 13:27

lykopotoboy wrote:
30 Nov 2018 06:46
That bug updates where free as long as you have already paid for it
I think that's true for one or two versions in the past, where we had to release a "hotfix" for major issues (game crashing etc.) - so we released 2/3 versions in a short period of time.
So, it would be unfair to ask you to pay again so many times for our mistakes. Besides, only part of our players downloaded it in first few days, so we could "afford" sending a new link.

But this time it's a new version for a new patch, which is working fine, and 1.5 month passed since previous version was released - so there won't be any free links, it's not a "bug update" ;)
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lykopotoboy
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30 Nov 2018 21:18

Thanks for the clarification guys.
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groovyKimo
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01 Dec 2018 04:02

Don't know if it's just me, but I cannot open the archive "promods-tcp-companies-v121.scs" in the file "promods-tcp-v121.7z".
For me it's faulty in paid and free download.

Can someone please confirm if it's working or not? Thanks.
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Davyddin
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01 Dec 2018 06:47

You are not supposed to be able to open it.
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groovyKimo
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01 Dec 2018 15:44

Ah ok, thanks.

Was funny: The file was not recognized in the Mod manager the first hand (tripple checked). I could not open it so I thougt it was corrupt. The same for a second download.

So I wrote the post here. After that I saw that the mod was seen in the Mod manager.

So all is good. :)
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Sand0rnl
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02 Dec 2018 15:54

I have paid, 2 times now for the newest version. The trailer pack is no problem. I download it with in a few seconds, but the Promods file of 1,7 gig is only being downloaded with about 140 kbps.
I took so long it failed. and then my download link expired. I have now paid for the second time for this file but still the speed is verry verry slow at about 140 kbps.
I have always paid for my donwloads an never had an problem like this, this is the first time only with this file.
And no its not my connection. When i do a speed test, its about 5 to 6 MB per second, and also, like i said the trailer addon was done witihin a few seconds. eventough its just a smal file but with only a few Kb of download that should have taken way longer than it did. Maybe you need to check with Payloadz if everything is ok.

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McGistics
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02 Dec 2018 21:15

Get a better internet connect amd provider. 5 to 6 MB is slow. I have always paid and never had problems and always follow the instructions. If your only have 5 to 6 MB the your download should take 10 minutes and should not time out. I have internet speed of 110 Mbps with 6mbps upload and Promods take about 60 to 80 second to download. Contact the Admin team and they should be able to help you if you have really paid they can check there system against your Paypal email address.

Sand0rnl
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03 Dec 2018 00:17

McGistics wrote:
02 Dec 2018 21:15
Get a better internet connect amd provider. 5 to 6 MB is slow.
Well Im sorry, im not an data specialist, but correct me if im wrong: Im complaining about the download speed the site gives me, which was around 140 kbps, in my book thats a hell lot less than 5 to 6 Mbps, which for me happens to be fast enough. And the trailer pack had a lot faster download speed. I recently downgraded from 30Mbps to 6 cause you dont need that speed. Most of the internet doesnt provide a faster upload so all that extra speed/money is wasted anyway. and i dont care taking a bit longer to download stuff, i took that in considration before i downgraded. But thats my humble opnion. Anyways, the file finally downloaded and i installed it. Great job on the Promods team for this awesome mod once again. Cheers.

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ScuL
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03 Dec 2018 03:32

Well let's state first of all that 140kbps is abnormal and below the normal performance.

The speed you can obtain depends on the connectivity between your PC (via your ISP) and Amazon S3.
There could be factors that could temporarily disrupt that connection because of gateway issues, time-outs, or other latency problems.

Generally speaking the download should run at least at 1MB/s, but depending on the maximum capacity of your connection and ISP you could get up to 10MB/s or even beyond that.

If the download failed and you require assistance then please send us an e-mail and we can review payment and send a new link.
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