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Re: PAYMENT

Posted: 29 Aug 2018 18:24
by Steven1985
that was my first idea too but still sayd v 2,27 but i have in my paypal account my 2 payments to promods for the 2.30

Re: Not Got My Download Link 2.30

Posted: 29 Aug 2018 18:56
by iMadMatt
bmwGTR wrote:
29 Aug 2018 18:15
Hi,

just wait a bit - currently many people are downloading, so it takes a bit to get the link.

Best regards,
bmwGTR
Ok Will do. Been Nearly 3hrs Now

Re: [Central] Paid download questions

Posted: 29 Aug 2018 19:46
by Kjskbe
Volleybal4life wrote:
29 Aug 2018 17:59
help.php?mode=nodllink
This only shows 3 old ones, still haven't received anything here.

I'm trying to download it the slow way but it says connection limit exceeded even though I'm not downloading anything. I guess I'll try again tomorrow or later when there are less people trying to download it.

Re: I pay for download link and the link is not yet received

Posted: 29 Aug 2018 20:28
by hennetdi32
That did not run. The link said that it isn't paid or ready to download. Only older Versions. Thats crap. So i must make a refund at paypal. Payloadz don't try to help me :-p

Re: [Central] Paid download questions

Posted: 30 Aug 2018 00:57
by Shiva
A question:
Those who use the paid download.
Is it only me that gets a download link after payment page, without any need to check the email?

Re: [Central] Paid download questions

Posted: 30 Aug 2018 01:08
by ScuL
Hi all.. sorry that you have been having problems, most likely this happens because the servers are really busy.
casccmc wrote:
29 Aug 2018 16:24
Hi - I paid via paypal around 40 mins ago but still did not receive the email containing the link in my mailbox. The paypal invoice is received through email though. Wonder how long the turnaround should be given the server traffic at this time?
adamski210886 wrote:
29 Aug 2018 17:34
Hi, I'm having the same issue. Its 1hr 30 mins since I purchased 2.30. I have a receipt and invoice number and have contacted payloadz. The invoice ID from PayPal is not recognised by Payloadz and only shows previous orders. Hopefully link will arrive soon.
DanielRogers wrote:
29 Aug 2018 17:38
I'm also having issues receiving a download link.

After filing a ticket at Payloadz, they have referred me back to you! I've never had this issue with purchasing your maps before.
The only link that appears is 2.27, but that is from June. I'm cautious to pay for it again in case I don't get the link twice.
Kjskbe wrote:
29 Aug 2018 17:44
Same issue here. I paid almost 2 hours ago and only received the paypal receipt, the order doesn't show up anywhere.
KATSELIS wrote:
29 Aug 2018 18:18
Goodevening i pay for the download link and there is no link in my email adress (we are talking about 2 hours)

Thanks in advance
Steven1985 wrote:
29 Aug 2018 18:19
I pay 2 times for a fast download for V2.30 and still get no link...............
hennetdi32 wrote:
29 Aug 2018 20:28
That did not run. The link said that it isn't paid or ready to download. Only older Versions. Thats crap. So i must make a refund at paypal. Payloadz don't try to help me :-p
If any of you still have problems please contact me at info @ promods.net and include your PayPal receipt number and e-mail details

Thanks

Re: [Central] Paid download questions

Posted: 30 Aug 2018 01:09
by ScuL
Shiva wrote:
30 Aug 2018 00:57
A question:
Those who use the paid download.
Is it only me that gets a download link after payment page, without any need to check the email?
That is indeed how it is supposed to work. E-mail is the backup option.

Re: [Central] Paid download questions

Posted: 30 Aug 2018 01:16
by adamski210886
I waited for a while and then just downloaded the free version as it turned out quicker haha. My payment went through and I still got the new PM map so all is well.

Re: [Central] Paid download questions

Posted: 30 Aug 2018 01:23
by Shiva
ScuL, cheers for the answer.
And thank you to you all in the ProMods team.

Re: [Central] Paid download questions

Posted: 30 Aug 2018 02:02
by Kjskbe
ScuL wrote:
30 Aug 2018 01:09
That is indeed how it is supposed to work. E-mail is the backup option.
The page where the link usually shows up loaded for a while then said they're processing the order and to contact the seller if no email shows up in the next 30 minutes.
I only received the paypal receipt after that so not sure where it went wrong.

I have downloaded the free version by now so it's fine anyway, hopefully it works next time.