[Central] Paid download questions

Ask questions about the ETS2 mods here. If useful they will be added to the Q&A / Development updates.
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Please do not post any crashes, malfunctions or other issues with the mod in this forum. If you have any issues with the mod, please post them here. This forum is only for questions/feedback towards the team, not for solving crashes.
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ScuL
Founder
Posts: 10660
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

28 May 2021 04:05

Sorry but if the download fails during downloading there is nothing either us or them (Payloadz) can do. It either is a local issue or a routing issue between the Amazon servers and your PC.
Basically Payloadz are responsible for initiating the transaction and then trigger a request with Amazon to share a download link. The download goes from the Amazon systems to your PC.
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we_are_thanos
Posts: 1
Joined: 25 Jul 2020 15:33

04 Jun 2021 14:53

I just recently downloaded the free version and I had no ads tbh and neither any download issue took me 30 minutes and downloaded 2 files at once 3 times, pretty ok I don't see any issues either for the free version just saying.

Bantam23454
Posts: 2
Joined: 09 Jan 2020 20:35
Donation rank:

21 Jun 2021 18:47

why do i have to pay each time I want to download the update each time. if I pay once I should get all the updates without having to download all of it again.

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bmwGTR
Moderator
Posts: 3807
Joined: 10 Jul 2016 11:52
Location: Riegersburg resp. Graz

21 Jun 2021 19:36

Hi,

you do not pay for ProMods, you pay for the fast download.
Therefore you have to pay for every download.

Best regards,
bmwGTR
ETS2: ProMods + RusMap + The Great Steppe
ATS: ProMods + Grand Canyon + Reforma


ProMods Moderator since April 2018

FKUEU
Posts: 3
Joined: 08 Dec 2020 03:26

18 Jul 2021 11:48

I always pay to help support you guys. The work you are doing is amazing

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ScuL
Founder
Posts: 10660
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

18 Jul 2021 12:01

Thank you
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MARKMANO
Posts: 1
Joined: 30 Aug 2021 13:58

30 Aug 2021 14:35

I just paid for the premium download for ProMods however I did not receive a download link. Have I been scammed? I am very disappointed right now. Can I get my money back?

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ScuL
Founder
Posts: 10660
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

31 Aug 2021 02:52

Hi, after purchasing you will be taken to the page that shows the link, you will also receive an e-mail with the link.
If you somehow missed both you can use two tools here;
help.php?mode=nodllink

Refunds cannot be provided
help.php?mode=terms
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enotique
Posts: 1
Joined: 06 Jul 2019 17:55

16 Sep 2021 13:38

Are there any other ways to pay for download?

I can't sign up a paypal account because they don't want to approve the documents that I sent them.

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ScuL
Founder
Posts: 10660
Joined: 31 Jul 2013 23:51
Location: Auckland, New Zealand

19 Sep 2021 06:06

Directly via credit card if you use the guest account option
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