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Re: downloading problem

Posted: 07 Sep 2023 18:59
by EdgeGladiator
You can try to open the link from a other browser (eg Firefox or Opera), it should work.

Re: Error downloading Promods 2.66

Posted: 07 Sep 2023 19:05
by DIcarus
Hello guys

It worked now.... Chrome browser will be fine for the download.

Kind regards

Install failed

Posted: 07 Sep 2023 22:28
by ImaFlo
Hello,

I tried to download Promods 2.66 quickly with paiement, but the download link told me that :

<Error>
<Code>AccessDenied</Code>
<Message>Access denied</Message>
</Error>

Can you help me please?

Thanks

Re: [Central] Paid download questions

Posted: 08 Sep 2023 01:16
by ScuL
For those of you who are getting the XML - Access Denied error;

Basically what is happening is that you are trying to download too quickly after the payment has been approved.
It can take 30 to 60 seconds for Payloadz to process your payment and then to "activate" your download.

Because of the fact that thousands of people are hammering the service at the moment it can be slower than normal.

So if you are getting this error the most important things to do are;
1) WAIT
2) after one minute try the link again and press F5 or CTRL-F5 for a hard refresh
3) if that still does not work - try a different browser

If you are still having problems after that please create a ticket on Discord or [email protected]

Re: [Central] Paid download questions

Posted: 08 Sep 2023 03:07
by Murdoc99gtp
It's a weird issue. Firefox doesn't work...gives the access denied error even after 30 minutes and a cold reboot.

It's my default browser but I tried Edge and the download worked.

Re: [Central] Paid download questions

Posted: 08 Sep 2023 03:22
by ScuL
It makes no sense to me either. I have submitted a complaint with Payloadz about it. The ProMods Store works a lot more stable it seems.

Re: [Central] Paid download questions

Posted: 08 Sep 2023 04:07
by DarkLuki
I tried with Chrome, Edge, Opera and no result i cant download the product which i paid for.

Re: [Central] Paid download questions

Posted: 08 Sep 2023 04:23
by ScuL
Have you tried pressing CTRL-F5? If still nothing then create a Discord ticket or send an email to [email protected] and we will try with another solution

Re: [Central] Paid download questions

Posted: 08 Sep 2023 06:56
by DerHeinzTV
Good Morning,

i have the same issue.
Tested several browsers - waited for now 20 minutes.
I wrote a mail to mail @promods.net and hope to get a quick response.
I started the non-paid downloads now...

I cannot download ProMods!

Posted: 08 Sep 2023 07:16
by kinomushuroom0315
I paid 1.25 euros from PayLoadz, but I get an error on the download page and cannot download.
Here is the error ↓.

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied</Message>
</Error>

I have also made a deposit, so I need a solution.... :cry: