[Central] Paid download questions

[Dieks77]

Thanks ScuL,

Can confirm I have received the download email with both links last night.
Couple hours before that I already received the "shipment confirmation" and could find the link in the order overview, just before in went to bed

No worries, tech-issues happen, appreciate your comment.

[Alex9440023]

Hello

When i try to download promods, i have this message

"403

Forbidden
Download limit has been reached - Please contact ProMods store for more information."

What is the solution ?

Thanks for your help



Bonjour

Lorsque j'essaie de télécharger promods, j'ai ce message

403

Interdit
La limite de téléchargement a été atteinte - Veuillez contacter la boutique ProMods pour plus d'informations.

Quelle est la solution ?

Merci pour votre aide

[ScuL]

There are two possible causes for error 403

Problem 1: You have downloaded too many times and exceeded the limit
Problem 2: You are using Microsoft Hotmail/Outlook/Live/MSN and have enabled Microsoft Safelinks.
When using Safelinks Microsoft bot crawlers open our download too many times and then you get blocked.

I can only solve this if you send your order number.

[ballinham17]

Hi, I got the 403 download error on my #PM95062 order of the PM 2.68 because of my Hotmail account. Can someone fix it please, so that I can download this fantastic map? Thank you very much in advance

[NaughtyPickle]

Hi all, as title says I purchased the mod but didn't get any download link. Tried self help links but it wants paypal email. I used credit card to buy it.
I checked all folders in my e mail but no sign of download link. What should I do?

[exioopl]

I need to pay 2 times, becouse first time i forgot to use my email. Thanks a lot, can u back my money for this first time?

[30maes]

Hello there,

Please provide your email address and your order number if you got it.

Best Regards,
30maes

[ScuL]

Hi, I got the 403 download error on my #PM95062 order of the PM 2.68 because of my Hotmail account. Can someone fix it please, so that I can download this fantastic map? Thank you very much in advance

Fixed

Hi all, as title says I purchased the mod but didn't get any download link. Tried self help links but it wants paypal email. I used credit card to buy it.
I checked all folders in my e mail but no sign of download link. What should I do?

Please provide the order number

I need to pay 2 times, becouse first time i forgot to use my email. Thanks a lot, can u back my money for this first time?

In most cases we cannot refund for duplicate payments because our service partner won't give us a refund.

[ballinham17]

I just downloaded it, thank you very much for your help and for your great work!

[isdoielk20]

Hello,

digital download order 98172

downloading with extremely slow speed (around 20kb/s)