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Re: [Central] Paid download questions

Posted: 13 Oct 2023 14:43
by rruss93
To clarify, I paid through the ProMods store, not this forum. With respect, regardless of the amount, to have to pay again seems a bit iffy. But I just may have to.

Also, I have tried Microsoft Edge (which I never use), and yet I still get the disable adblock message. I looked to see if there is an internal adblocking capability, thought I found something, turned it off, and I still get the message.

(Note to mads1153: My apologies. I probably just mis-clicked.)

Re: can i have a refund

Posted: 13 Oct 2023 15:40
by Trucker2223
The paid download is only for the download bandwidth and not the mod itself. We can't give refunds for user error. That a new update was scheduled and the old one got incompatible was said in multiple places.

Re: [Central] Paid download questions

Posted: 13 Oct 2023 18:03
by Nerfi
Hey . I accidently purchased promods 2.67 paid download twice within few minutes. Is it possible to get a refund for 1 purchase?
Order numbers are #PM74353 and #PM74346

Re: can i have a refund

Posted: 13 Oct 2023 19:05
by NovaGB
Trucker2223 wrote:
13 Oct 2023 15:40
The paid download is only for the download bandwidth and not the mod itself. We can't give refunds for user error. That a new update was scheduled and the old one got incompatible was said in multiple places.
nice.

Re: [Central] Paid download questions

Posted: 13 Oct 2023 19:31
by Berkayyldrm25
I got the same problem with the ETS2 v2.67 download:

This store only allows downloads from 2 IP addresses, please contact seller for more information.

ORDER #PM74471

Thank you :)

Re: [Central] Paid download questions

Posted: 13 Oct 2023 21:45
by ScuL
rruss93 wrote:
13 Oct 2023 14:43
To clarify, I paid through the ProMods store, not this forum. With respect, regardless of the amount, to have to pay again seems a bit iffy. But I just may have to.
Hi, the premium links are single usage so after the download completes no further downloads or future updates will be available.
We will be launching a subscription based service in the future that will provide infinite downloads and updates.
Nerfi wrote:
13 Oct 2023 18:03
Hey . I accidently purchased promods 2.67 paid download twice within few minutes. Is it possible to get a refund for 1 purchase?
Order numbers are #PM74353 and #PM74346
Unfortunately our service partner does not provide refunds so we won't be able to refund for what is an unfortunate user error.

Added in 7 minutes 17 seconds:
Berkayyldrm25 wrote:
13 Oct 2023 19:31
I got the same problem with the ETS2 v2.67 download:

This store only allows downloads from 2 IP addresses, please contact seller for more information.

ORDER #PM74471

Thank you :)
Hi,

Your Microsoft Anti-Virus opened the links 4 times, thereby hitting the maximum limit. I temporarily reset the limit but please set your anti-virus to be less aggressive :)

Re: [Central] Paid download questions

Posted: 14 Oct 2023 09:30
by JaredKFan
I am trying to download the Cabin Accessories Pack and I have AdBlock extension disabled and I've checked Chrome to make sure its own adblocker is itself off, but I keep getting a message asking me to disable the adblocker - it is disabled. I don't know why your code is not recognizing that the adblocker is off. I can't download the pack if it keeps saying adblocking is on when it most certainly is NOT.

Re: [Central] Paid download questions

Posted: 14 Oct 2023 16:51
by lynx2015
Hi I have just purchased promods 2.67.. I have never had any issues before but this time I keep getting virus found and the dowmload wont complete.

Any help or where I need to post to much appreciated...I have purchase details if anyone needs.

Re: [Central] Paid download questions

Posted: 15 Oct 2023 04:34
by 30maes
Hello there,

Just ignore that error. There is no virus in the file.

Best Regards,
30maes

Re: No access to my (paid) download files via website

Posted: 21 Oct 2023 16:01
by doughnutduck
Not too sure now if i replied before, cant't seem to find the reply or messsage.

anyway my order is 68741 and was paid via the promod site.

cheers