Update email address issues?
Posted: 08 Jul 2019 04:43
Problem: I have updated my email preferences for this forum, but when notifications about a mod update from [email protected] are sent they go to my old address.
There is no "update email preferences" link in the notification email. It only gives me the option to unsubscribe. But I don't want to lose access to updates!
At first I thought that this must be because the Promods forum and Promods store have different accounts, so I'd just have to update my details on the promods store.
But the promods store says "No account found with that email." when I try to use the address I'm getting notifications on.
I seem to have stumbled on a dark pattern. Somewhere the wrong email address is recorded and I can't update it. Any ideas?
There is no "update email preferences" link in the notification email. It only gives me the option to unsubscribe. But I don't want to lose access to updates!
At first I thought that this must be because the Promods forum and Promods store have different accounts, so I'd just have to update my details on the promods store.
But the promods store says "No account found with that email." when I try to use the address I'm getting notifications on.
I seem to have stumbled on a dark pattern. Somewhere the wrong email address is recorded and I can't update it. Any ideas?