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Cant Download Canada

Posted: 07 Dec 2020 04:08
by Blizzard777
Hello, I have never used promods before so I am a bit un-familiar with how it works. Every time I click download on the Canada add on it says error contact promods support. I can't get past the first step where I select the language. Any help would be greatly appreciated. Thanks!

Re: Cant Download Canada

Posted: 07 Dec 2020 04:22
by ScuL
What happens if you go to this link?
https://www.promods.net/setup.php?game=ats

What browser are you using?

Re: Cant Download Canada

Posted: 07 Dec 2020 04:24
by Logchris
I get the same message and have tried on google chrome and microsoft edge.

Re: Cant Download Canada

Posted: 07 Dec 2020 04:31
by ScuL
When that happens somehow the variable isn't passed to the script, so you may have some kind of browser protection, anti-virus/firewall or other security measure that interferes with our processes

Also please try the following;
clear all promods cookies
clear browser cache (for ProMods specifically if possible)
press ctrl-F5 on the last working page before you get the error

Re: Cant Download Canada

Posted: 07 Dec 2020 04:47
by Logchris
I have tried everything you have mentioned with no luck. Turned off virus and windows firewall and no luck.

Re: Cant Download Canada

Posted: 07 Dec 2020 04:47
by chrismillard2
im having same issues cant get pass it

Re: Cant Download Canada

Posted: 07 Dec 2020 05:32
by Blizzard777
Thank you, Very much! Seems to be working now.

Re: Cant Download Canada

Posted: 07 Dec 2020 06:08
by ScuL
I have made some server side changes, please try again for all those who didn't succeed earlier :)