[Central] Paid download questions

Ask questions about the ETS2 mods here. If useful they will be added to the Q&A / Development updates.
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Please do not post any crashes, malfunctions or other issues with the mod in this forum. If you have any issues with the mod, please post them here. This forum is only for questions/feedback towards the team, not for solving crashes.
Harsha Yasintha
Posts: 2
Joined: 04 Nov 2019 01:48

08 Sep 2023 12:36

Use Edge Browser

30maes
Moderator
Posts: 1460
Joined: 29 May 2022 14:38
Location: Shanghai, China

08 Sep 2023 12:42

luciano wrote:
08 Sep 2023 12:34
I've been having the same problem since last night. I'm starting to lose patience. I tried again dozens of times until 10 minutes ago. How should I do??? I also wrote an email but I get a useless automatic response... Can we resolve this please?
Check this: viewtopic.php?p=350549#p350549
Woooo~ Bugs in ProMods are becoming fewer and fewer. ;)

Dark Yellow Team since January 13, 2023
Green Team since July 21, 2023

Stringbean
Posts: 36
Joined: 04 Nov 2015 21:42

08 Sep 2023 12:50

Same issue for me, I chose the Payloadz option because I wanted to use paypal. I didn't see the message about the technical issue until it was too late.
Anyhow, after 30 minutes, still cannot download using the link sent on my email receipt when using either Chrome or Firefox.

**EDIT**

I can confirm (as noted by someone above), that using EDGE browser works and I'm now able to download.

Amron
Posts: 2
Joined: 21 Mar 2019 18:08
Location: Hessen
Contact:

08 Sep 2023 13:09

Harsha Yasintha wrote:
08 Sep 2023 12:36
Use Edge Browser
Same Problem, the DL Link dosn't work.

Vojghi
Posts: 19
Joined: 09 Aug 2015 14:47

08 Sep 2023 13:29

I have the same issue. Refreshing or trying another browser won't work. I would like to ask you for a download link. Thank you very much.

gfc1963
Posts: 12
Joined: 21 Jan 2017 15:18
Donation rank:

08 Sep 2023 15:01

Went to download the new version. Got the DEF file no problem but when I went to click on then link to downlaod the main files got a message saying -

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied</Message>
</Error>

HELP!!

User avatar
bmwGTR
Moderator
Posts: 3798
Joined: 10 Jul 2016 11:52
Location: Riegersburg resp. Graz

08 Sep 2023 15:07

Hi,

have a look here:
viewtopic.php?p=350549#p350549

Best regards,
bmwGTR
ETS2: ProMods + RusMap + The Great Steppe
ATS: ProMods + Grand Canyon + Reforma


ProMods Moderator since April 2018

gfc1963
Posts: 12
Joined: 21 Jan 2017 15:18
Donation rank:

08 Sep 2023 16:15

Hi

That worked!! Never had that problem before but at elast I know what to do in the future!

Gary
Last edited by 30maes on 08 Sep 2023 16:48, edited 1 time in total.
Reason: Remove quote, DO NOT quote the post above yours

Guskrilon
Posts: 89
Joined: 13 Feb 2017 15:56
Donation rank:
Contact:

08 Sep 2023 16:28

ScuL wrote:
08 Sep 2023 01:16
For those of you who are getting the XML - Access Denied error;

Basically what is happening is that you are trying to download too quickly after the payment has been approved.
It can take 30 to 60 seconds for Payloadz to process your payment and then to "activate" your download.

Because of the fact that thousands of people are hammering the service at the moment it can be slower than normal.

So if you are getting this error the most important things to do are;
1) WAIT
2) after one minute try the link again and press F5 or CTRL-F5 for a hard refresh
3) if that still does not work - try a different browser

If you are still having problems after that please create a ticket on Discord or [email protected]
Thank You, @Scul I resolved

Dominicanito
Posts: 32
Joined: 24 Aug 2018 18:05

08 Sep 2023 16:56

ScuL wrote:
08 Sep 2023 04:23
Have you tried pressing CTRL-F5? If still nothing then create a Discord ticket or send an email to [email protected] and we will try with another solution
is ok



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